Data Privacy & Security

Jili53 Privacy Policy – How We Protect Your Personal Data

Your privacy matters to us as much as your winnings. This policy explains exactly what information Jili53 collects, why we collect it, how we use it, and how we keep it safe — in plain, straightforward English for every Filipino player.

Last updated: 1 July 2025  |  Applies to: jili53.net

This Privacy Policy applies to all personal data collected through the Jili53 website and mobile experience at jili53.net. By using Jili53, you confirm that you have read and accepted this policy.

1 Introduction

Jili53 ("we," "us," or the "Platform") is committed to protecting the personal data of every player who registers and plays on our site. This Privacy Policy explains in plain language how we handle the information you give us or that we collect as you use the Jili53 platform.

This policy is written to comply with the Republic Act 10173 – Data Privacy Act of 2012 (DPA) of the Philippines, as implemented by the National Privacy Commission (NPC). If you are a Filipino resident using Jili53, the DPA governs your rights over your personal information, and we take that responsibility seriously.

We act as the Personal Information Controller (PIC) of all data collected through jili53.net. Any questions about this policy or how your data is handled can be directed to our Data Protection Officer at privacy@jili53.net.

2 Personal Data We Collect

Jili53 collects only the personal data that is necessary to operate your account, verify your identity, process transactions, and comply with our legal obligations. Here's a breakdown of the categories of data we may collect:

Category Examples Required?
Identity Data Full legal name, date of birth, nationality Yes – for KYC
Contact Data Mobile number, email address, home address Yes – for account
Identity Documents Philippine passport, UMID, SSS ID, driver's licence Yes – for verification
Financial Data GCash/Maya number, bank account details (for payouts) Yes – for transactions
Transaction Data Deposit and withdrawal history, bet records Yes – for records
Technical Data IP address, device type, browser, login timestamps Auto-collected
Usage Data Pages visited, games played, session duration Auto-collected
Communications Data Support chat logs, emails you send us When you contact us

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data unless strictly required by law and with your explicit consent.

3 How We Collect Your Data

Jili53 collects your personal data through the following channels:

  • Registration form: When you create your Jili53 account, you provide your name, contact details, and date of birth directly.
  • KYC verification: When you submit identity documents to verify your account or complete a large withdrawal.
  • Deposits & withdrawals: When you add funds or cash out, your payment provider shares transaction data with us.
  • Gameplay activity: Our platform records your game sessions, bet amounts, and outcomes for account management and regulatory purposes.
  • Customer support: Any time you contact us via live chat or email, we retain those records to resolve your concern and improve our service.
  • Cookies and tracking technologies: Our website uses cookies to keep you logged in, personalise your experience, and understand how players navigate the platform. See Section 6 for full details.
  • Device and technical data: Automatically collected when you access jili53.net — this includes your IP address, device model, operating system, and browser version.
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Data You Can Trust

We Collect Only What We Need

Jili53 follows a strict data minimisation principle. We don't collect your personal information out of curiosity — every piece of data we ask for has a specific, lawful purpose, whether it's verifying your age, processing your GCash withdrawal, or keeping your account secure.

Registered players can always review what data we hold by logging into their account or contacting our Data Protection Officer directly.

4 Why We Use Your Personal Data

Jili53 uses your personal data for specific, legitimate purposes. We do not use your data for anything beyond what is listed below:

  • Account management: To create and maintain your Jili53 player account, verify your identity, and ensure only you can access it.
  • Transaction processing: To process deposits and withdrawals via GCash, Maya, GrabPay, InstaPay, PESONet, BDO, BPI, UnionBank, and Visa/Mastercard.
  • Regulatory compliance: To meet our obligations under Philippine gaming regulations, anti-money laundering (AML) laws, and the Data Privacy Act of 2012.
  • Fraud prevention and security: To detect and prevent fraud, account takeovers, cheating, and unauthorised access.
  • Customer support: To respond to your queries, resolve complaints, and improve our service based on your feedback.
  • Personalisation: To show you relevant promotions, games, and content based on your activity — only with your consent where required.
  • Platform improvement: Aggregated, anonymised usage data helps us understand how players use Jili53 so we can keep making it better.
  • Responsible gaming: To monitor for signs of problem gambling and apply any self-exclusion or deposit limits you have set.
We rely on three legal bases under the Data Privacy Act: (1) contractual necessity — we need the data to run your account; (2) legal obligation — regulators require us to keep certain records; and (3) legitimate interests — preventing fraud and maintaining platform security.

5 Who We Share Your Data With

Jili53 does not sell your personal information to third parties. Ever. We only share your data when it is strictly necessary and with entities bound by confidentiality obligations or legal requirements:

  • Payment processors: GCash, Maya, GrabPay, Coins.ph, and partner banks receive only the financial data needed to process your transaction.
  • Identity verification providers: KYC partners that help us confirm government-issued IDs are authentic and belong to you.
  • Regulatory authorities: Philippine gaming regulators and law enforcement may request player data as required by law. We are legally obligated to comply with such requests.
  • Anti-fraud and AML service providers: Third-party tools that help us detect suspicious transactions and protect the platform from abuse.
  • IT infrastructure providers: Hosting and cloud service providers that store and process data on our behalf, all operating under strict data processing agreements.

When we engage any third-party processor, we ensure they operate under a data processing agreement that requires them to handle your data with at least the same level of protection as Jili53. We do not allow our partners to use your data for their own marketing purposes.

6 Cookies & Tracking Technologies

Jili53 uses cookies and similar technologies to make the platform work properly, keep you logged in, and understand how players interact with our site. Here's what we use and why:

  • Essential cookies: Required for the platform to function. Without these, you cannot log in, place bets, or process transactions. These cannot be disabled.
  • Session cookies: Temporary cookies that keep you authenticated during your current session. They are deleted when you close your browser.
  • Analytics cookies: Help us understand page performance and player navigation patterns using anonymised, aggregated data. We use this to improve the Jili53 experience.
  • Preference cookies: Remember your settings such as language preference and notification choices.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from accessing certain parts of the platform. Jili53 does not use third-party advertising or behavioural tracking cookies.

Your Rights Under the DPA

Filipino Players Have Real Privacy Rights

Under the Data Privacy Act of 2012, you have specific rights over your personal information held by Jili53. You can request access, corrections, or deletion. You can object to how we use your data. And you can file a complaint with the National Privacy Commission if you feel those rights have not been respected.

We make it easy to exercise these rights. Just email our Data Protection Officer at privacy@jili53.net and we'll respond within the timeframes set by the NPC.

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7 Data Retention

Jili53 retains your personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by Philippine law:

  • Active account data: Retained for the lifetime of your account and for a minimum of 5 years after account closure, as required by AML regulations.
  • Transaction records: Kept for at least 5 years from the date of the transaction in accordance with BSP and AMLC requirements.
  • KYC documents: Retained for the duration of your account plus the legally required post-closure period.
  • Support communications: Kept for up to 3 years to allow us to resolve any follow-up queries or disputes.
  • Technical and usage data: Retained in anonymised or aggregated form for analytics; identifiable technical logs are deleted after 12 months.

When data is no longer needed and the retention period has passed, it is securely deleted or irreversibly anonymised. We do not keep personal data "just in case."

8 How We Protect Your Data

Protecting your personal information is a top priority at Jili53. We implement multiple layers of technical and organisational security measures:

  • SSL/TLS encryption: All data transmitted between your device and jili53.net is encrypted using industry-standard TLS 1.2 or higher.
  • Data encryption at rest: Sensitive data stored on our servers — including financial details and identity documents — is encrypted at rest.
  • Access controls: Only authorised Jili53 personnel with a legitimate business need can access personal data. All access is logged and regularly audited.
  • Two-factor authentication (2FA): Available for player accounts to add an extra layer of security beyond your password.
  • Fraud monitoring: Real-time transaction monitoring detects unusual patterns and flags suspicious activity before it causes harm.
  • Regular security assessments: We conduct periodic security reviews and vulnerability assessments on our platform infrastructure.
No online platform can guarantee absolute security. If you ever notice suspicious activity on your Jili53 account, change your password immediately and contact our support team at support@jili53.net.
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Secure Payments, Every Time

Your Financial Data Is Handled With Care

When you top up via GCash, Maya, or any of our supported local banks, your financial details travel over encrypted connections and are processed by certified payment partners. Jili53 never stores your full card number or bank login credentials on our servers.

Withdrawals are only released to accounts that match your verified identity — an extra safeguard that protects you even if your login is ever compromised.

9 Your Data Privacy Rights

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by Jili53. Click each right to learn more:

You have the right to request a copy of the personal data Jili53 holds about you, along with information about how it is being used. We will provide this within 15 business days of receiving a valid request.

If any personal data we hold about you is inaccurate or incomplete, you can request that we correct or update it. You can update basic account details directly from your account settings. For identity or financial data corrections, please contact our support team.

You can request deletion of your personal data. Note that we are legally required to retain certain records (such as transaction history) for regulatory purposes even after account closure. We will inform you of any data that cannot be deleted and the reason why.

You can object to the processing of your personal data for purposes other than contractual necessity or legal obligation — for example, for direct marketing or analytics. Where we rely on your consent, you can withdraw it at any time without penalty.

If you believe Jili53 has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines. We encourage you to contact us first at privacy@jili53.net so we can resolve the issue directly.

You can request a copy of your personal data in a structured, commonly used, machine-readable format. This applies to data you provided directly to us and that we process based on contractual necessity or consent.

To exercise any of these rights, email our Data Protection Officer at privacy@jili53.net with your registered email address and a description of your request. We will acknowledge your request within 3 business days and respond in full within 15 business days.

10 Children's Privacy

Jili53 is strictly an 21+ platform. We do not knowingly collect personal data from anyone under 21 years of age. If we discover that a minor has registered an account, all data associated with that account will be deleted immediately and the account will be permanently closed.

If you believe a minor has registered on Jili53, please notify us at support@jili53.net and we will investigate and act immediately.

11 Third-Party Links

The Jili53 website does not contain links to external third-party websites. Any navigation on our platform stays within jili53.net. We are not responsible for the privacy practices of any external sites that players may choose to visit independently outside of our platform.

12 Updates to This Policy

Jili53 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When we make material changes, we will notify active players via email or a prominent notice on the platform before the changes take effect.

The "Last updated" date at the top of this policy always reflects the most recent version. We recommend reviewing this page periodically. Continued use of Jili53 after any update constitutes your acceptance of the revised policy.

13 Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or how Jili53 handles your personal data, please reach out:

  • Data Protection Officer Email: privacy@jili53.net
  • General Support Email: support@jili53.net
  • Live Chat: Available in-platform after login, 24/7
  • FAQ: Visit our FAQ page for quick answers

We're a Filipino team and we know how important it is to feel heard — lalo na pagdating sa personal na impormasyon. Don't hesitate to reach out. We'll get back to you promptly and make sure your concern is properly handled.

Our Privacy Commitments

Six Ways Jili53 Keeps Your Data Safe

Beyond the legal requirements, these are the practical steps we take every day to earn and maintain your trust.

End-to-End Encryption

Every connection to jili53.net is encrypted with TLS. Data stored on our servers — including your identity documents and payment details — is encrypted at rest. Your info is never transmitted in plain text.

We Never Sell Your Data

Jili53 does not sell, rent, or trade your personal information to marketers or data brokers. Your data is used only to run your account, process your transactions, and comply with the law.

DPA 2012 Compliant

Our privacy practices are designed to meet the requirements of Republic Act 10173 — the Philippine Data Privacy Act. You can exercise your rights as a data subject at any time by contacting our DPO.

You Stay in Control

Access your data, request corrections, or ask for deletion at any time. You can also withdraw consent for non-essential data processing through a simple email request — no hoops to jump through.

Data Kept Only as Long as Needed

We follow strict data retention schedules. Once your data is no longer legally or operationally required, it's securely deleted or anonymised. We don't hold on to information that has no purpose.

Dedicated Privacy Support

Our Data Protection Officer is reachable at privacy@jili53.net. We acknowledge all data requests within 3 business days and resolve them within 15 — as required by the NPC guidelines.

Ready to Join?

Play on a Platform That Respects Your Privacy

Now that you know how Jili53 handles your personal data, create your free account and start playing with confidence. Fast payouts, certified fair games, and a team that actually cares about your security.